We understand some patients may feel uneasy about visiting their healthcare provider in light of the ongoing COVID-19 outbreak. The physicians and staff of Oakdale Ear Nose & Throat Clinic want to assure patients that we strictly adhere to all guidelines recommended by the Center for Disease Control and the Minnesota Department of Health and have put in place a number of extra precautions to ensure the health and safety of our patients, staff, and communities.

Office Visits

We recognize and share the desire to protect vulnerable older adults as they are at an increased risk for the novel coronavirus. As such, we have designated our West Health clinic to serve patients 65 and older.

Our Maple Grove clinic will serve patients under 65, and ALL allergy patients.

WestHealth

•   Office visits for patients 65+

Maple Grove 

•   Office visits for patients under 65

•   All allergy patients (no walk-ins)

Patient screenings

We will screen all patients at the time of scheduling, and again at the time of appointment. Patients will be asked questions related to any symptoms and known exposure to anyone with confirmed or suspected COVID-19. Using an abundance of caution, patients who indicate any level of risk will not be scheduled for in-office visits and will be encouraged to contact their primary care provider.

Social distancing

To facilitate social distancing at its clinics, we have adjusted our appointment scheduling to limit the number of individuals in our waiting rooms at any one time, and keep waiting times to a minimum.

Face masks and coverings

We ask that all patients and visitors to wear a face mask. Homemade masks, face coverings and/or scarves are acceptable. Individuals without a face covering will not be able to enter the clinic and will need to reschedule their appointment.

Disinfection

All surfaces in our waiting rooms and clinics are cleaned and disinfected between every patient visit and multiple times throughout each day.

Change to Elective Surgeries

Elective and non-essential procedures, suspended in late March, are anticipated to resume in May. As soon as this occurs, our staff will reach out to patients who had to delay their elective procedures and reschedule.

Stay Up to Date

Please visit the following websites for the most up to date information: